National Claims Services

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1225 Gardner Rd
Broadview, IL 60155-3715
National Claims Services

Since 1991, National Claims Services has offered the very best in military claims settlement services. NCS is located in Broadview Illinois, a suburb of Chicago, and is an affiliate of National Forwarding Company, Inc. Why are we the military claims experts? Simply put, that’s all we do. Military claims are completely different than their commercial counterparts, and arguably much more complex. 

In addition to knowing common law principles, the successful military adjustor must have an intimate knowledge of the 400NG, International Tender, Tender of Service (DTR), Military/Industry Agreements, and the Decisions handed down by the Department of Hearings and Appeals (DOHA) that have interpreted all of these regulations throughout the years.

Why National Claims Services?


Simply put, we are the best. When all is said and done, NCS not only saves you more money, but we make you look better while doing it. When we settle a claim, it is legally correct and everyone concerned is treated in a professional manner. Our settlements are "legally defensible” – because we know military rules and regulations, DOHA Decisions, etc. better than the competition. The look and feel of our correspondence and communications are more thorough and more professional. The result is an overall savings as less of our settlements are challenged later by the MCO.  If they are challenged, we are in a better position to advocate on your behalf.

Using NCS saves you money by settling with your bottom line in mind, and because you won’t need a military claims specialist on staff. Our national reputation for expertise and professionalism will also help bolster your company’s image, both with governmental entities and in terms of your Customer Satisfaction Survey scores.

Our Services

If you are a TSP in the DOD Personal Property Program, you can use NCS to handle your claims! Use us for some or all of your claims – it’s up to you. There is no commitment to send us a certain amount of work, etc. We will handle any type of military claim.

We’ll handle all negotiation with the customer, determine and arrange for any furniture repair estimates/inspections, do all DPS Claims Data Entry, and give you a settlement package "ready to mail” to your customer.  We’ll also determine which agents are liable, and if you provide us with your charge back policies, we’ll determine the agent liability amounts. When you get our final package, you’ll just have to put a check in the envelope and mail it.

And, we will handle them professionally, as if it were our shipment, and our money.


"I consider National Claims Services very professional in handling our claims.  The adjusters are very knowledgeable, very thorough and always have our best interests in mind when settling claims.  They communicate with us constantly to keep us up to date on the adjudication process.  They take the headache out of the claims process for us."  Henry Razi - Acorn International Forwarding

"Our company has used National Claims Service for many years. We specifically chose them for their expertise and knowledge in settling Military claims.  The staff is always very responsive, professional, and courteous.  They treat you as if you are a number one priority!   They are always happy to answer any questions and will take the time to explain the process to you in detail.  I would highly recommend this company.  Thanks for all your help over the years!" Jennifer Cottier - A. Arnold World Class Relocation

Contact us today to learn more! 
Visit our website:
National Claims Services | 1225 Gardner Rd Broadview, IL 60155-3715 US | 800x-325x-6889
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